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The General Department of Customs directs to promote digitalization and clarify harassment when information is reported

On May 3, the General Department of Customs announced that in order to continue implementing Resolution No. 01/NQ-CP and Resolution No. 02/NQ-CP in 2024 of the Government, the General Department of Customs requires applications Positions throughout the industry continue to focus on implementing tasks of reform and control of administrative procedures , promoting the digitization of records for handling administrative procedures, and restructuring processes for public services. online, strengthening discipline and administrative discipline...

Specifically, the General Department of Customs requires units to effectively deploy and ensure progress of assigned tasks in implementing the Government's resolutions, Decision No. 88/QD-BTC and Decision No. 89 /QD-BTC dated January 16, 2024 of the Ministry of Finance.

The General Department of Customs directs to promote digitalization and clarify harassment when information is reported
The General Department of Customs directs units in the industry to promote administrative procedure reform and digital transformation

At the same time, continue to effectively deploy the tasks of assessing the quality of service to people and businesses in implementing administrative procedures and public services over time in the electronic environment. Strictly implement the sending and receiving of electronic documents and process work documents on handling administrative procedures in the electronic environment, ensuring 100% of the status of documents and results of handling administrative procedures are updated. updated on the information system to handle administrative procedures...

Along with that, strengthen discipline and administrative discipline, regularly inspect, strictly handle and publish the list of officials, civil servants, public employees and units that cause delays, especially giving rise to additional procedures, records, papers, and requirements that do not comply with regulations in the process of receiving and resolving administrative procedures...

In particular, units need to promote the digitalization of records and results of administrative procedures according to the requirements for implementing the Index to serve people and businesses and the annual administrative reform plan. 2024 of the General Department of Customs. In particular, focus on digitizing and cleaning data, linking the digitization of records and results of administrative procedures with the implementation of receiving and resolving administrative procedures; Promote the reuse of digitized data between ministries, branches and localities through connecting and sharing data with the personal and organizational data management warehouse on the National Public Service Portal. Develop a list of document components that must be digitized in the assigned management field...

The General Department of Customs also requires units to strictly receive, handle, and remove difficulties and obstacles regarding regulations and administrative procedures; Organize inspection, verification and clarification of acts of harassment and difficulties in resolving administrative procedures according to feedback from people, businesses and through other information channels; Strictly handle relevant organizations and individuals in accordance with Party regulations and State laws; promptly rectify the handling of administrative procedures within assigned functions and tasks.

Linh Nhi