General Department of Customs: Ensuring smooth customs clearance of goods during the pandemic

In order to ensure smooth import and export customs clearance in the context of the Covid-19 pandemic, the General Department of Customs has directed affiliated units throughout the industry to come up with ready-made solutions with technology solutions. Information, infrastructure and equipment for epidemic prevention and control, fully arranged and ensured safety for the force to best perform their tasks, handle customs procedures to ensure the clearance of imported and exported goods is not subject to interference. interrupt, not disrupt the supply chain and provide maximum support for import and export enterprises, on the basis of ensuring effective state management of customs.

On that basis, the customs sector has established groups to support and handle customs procedures for import and export goods, publicize the list of officials, phone numbers from the General Department level to the administrative level. The Department works 24/7 to receive and promptly handle problems in the customs declaration process, to support quick clearance of goods, especially for imported goods for business purposes. Covid-19 epidemic prevention and control such as medical supplies, equipment, modern drugs, vaccines, biological tests, etc.

In localities, the customs force always arranges a sufficient number of necessary professional personnel at the professional departments to work both on holidays, holidays and outside office hours to handle customs procedures. promptly, inspect and supervise the implementation of tax administration procedures for imported and exported goods in accordance with regulations.

Handling customs procedures for import and export of goods. Photo NQ

Customs authorities have also deployed various forms of support for businesses in importing and exporting goods to ensure safety against epidemics, especially in areas where social distancing or isolation is required. . Arrange the reception desk of the enterprise to comply with the anti-epidemic regulations, guide and receive the documents submitted by the enterprise, and at the same time monitor and make a receipt to receive the documents and manage the documents so that they do not occur. out lost.

In the areas where customs documents are received, there are screens to help businesses look up information about the receiving official, creating conditions for businesses to exchange information with the customs officer receiving the dossier. handle procedures through phone number zalo. Carry out customs clearance inspection, liquidate documents at the scene, limit movement from the physical inspection site to the branches; shorten the clearance time of goods.

At the same time, strengthen support and guide enterprises to carry out customs procedures, receive information reflecting the error of declaration of ineligibility through the monitoring area provided by port enterprises to determine the cause and direction. timely lead. Arrange a separate working room (fully equipped with epidemic prevention conditions) for customs officers and employees to work with enterprises if necessary. Prepare the working ground, ready conditions to connect the system, immediately deploy the options to solve the clearance procedures... backup, separate the working area of the Import-Export procedure team, ensuring Social distancing when there are directives from the authorities or emergency epidemic prevention and control situations arise. Accelerate the implementation of cargo screening, coordinate with port business enterprises to unify screening, monitoring,

In addition to fully arranging human resources, means and necessary conditions to handle procedures, the customs sector also offers many other groups of solutions to adapt to the Covid-19 context, in order to ensure smooth customs clearance. smoothly, conveniently and quickly, creating the best conditions for import and export activities, on the basis of effective and efficient state management of customs.

Other groups of solutions have been implemented by the customs sector, such as: Facilitation of customs procedures, customs inspection and supervision for imported and exported goods; supporting procedures for exporting agricultural products through the northern border provinces; speeding up customs clearance for imported goods being medical supplies, equipment, modern medicines, vaccines and biological products for epidemic prevention and control; facilitation of tax policies and tax collection and payment for imported and exported goods; develop guidelines and policies to support import and export activities in the context of the Covid-19 epidemic and submit them to competent authorities for approval for implementation.